We are still working on our social media plans for The Blank Quilting Corp. (blogs, facebook, instagram, etc.). So in the meantime, I thought I would step in and take a couple minutes to write a blog about me, so that you all can get to know and understand me (the new Blank Quilting Corp. President) better. The truth is that what I really want to talk about is what it is like for me, a New Yorker, dealing with everyone else in the fabric world who isn’t a New Yorker.
So I was thinking last night about how people don’t always get me as a New Yorker, or a Yankee as some like to call me. Every once in awhile I get a customer on the phone and we either just can’t connect or I feel that the customer gets defensive because they don’t always get the New York attitude. The truth is that I am really trying to be nice, but I guess everyone has their own interpretation of nice. In addition, sometimes when I write emails, people totally misinterpret what I say or think that I am short with a one word answer. Sometimes a one word answer is just appropriate, so don’t be insulted if there aren’t tons of pleasantries….I am a busy guy. So I got to wondering some more about my interactions with customers, reps and co-workers.
I was wondering about a couple of things:
1. Do they understand everything that I am saying? Can they follow my quick paced twang? Or do they only absorb half or less of what I say because I talk so fast? I hope that these phone calls aren’t ending with the person that I am talking to wondering….what just happened?
2. Do they get my sarcasm when I make jokes?
3. Do I offend them with my New York talk? The answer to that is yes, as I have had to apologize on a couple of occasions already, but I am a big boy and have no problem apologizing when I am wrong. I will continue to try to do better every day.
The long and the short of it is that I am who I am. So if you call me up, please know that I try my best to be a good and kind person to everyone I deal with, but maybe people just don’t get me. I am also trying to please my customers. Who really knows? Now that I got that of my chest, I can go home and yell at my wife and kids and curse everyone I see on the way……just kidding folks! Thanks for reading and being a customer of the various companies I am involved with. I hope you got a laugh out of this and have an easier time dealing with me and my brethren New Yorkers in the future.